Rosters per outlet
Published to the app, with swaps and cover requests routed to a supervisor rather than settled in a group chat.
By industry
Retail & hospitality
Rosters that change weekly, high turnover, tipped and service-charge pay, and a workforce spread across outlets — scheduling and onboarding are the whole job.
Retail and hospitality run on rosters. Outlets open seven days, demand moves with the season and the calendar, and a shift published late is a shift someone doesn't turn up for. Alongside that sits turnover high enough that onboarding and offboarding are continuous processes rather than events.
KLEDHR handles the roster, the punches and the pay that follows from them, and makes joining and leaving fast enough to run at that pace without losing the record.
Hourly & split shifts
Hourly rating, split shifts and public-holiday treatment computed by policy and carried into payroll.
Fast onboarding
Templated by role, with the joiner completing their part in self-service before their first shift.
Allowances & service charge
Service charge, tips and shift allowances handled as pay components with their own rules and their own reporting.
Multi-outlet visibility
Headcount, cost and absence by outlet and by brand, with managers scoped to their own.
Certifications that expire
Food-handling and licensing certificates tracked with the same expiry discipline as visas.
The roster is the product
Everything else follows the roster: labour cost, service levels, absence, overtime. A scheduling tool that doesn't reach payroll just moves the reconciliation somewhere less visible.
- Published rosters visible in the app, with change history.
- Swaps and cover approved by a supervisor and reflected in the timesheet.
- Planned versus actual labour cost per outlet, per week.
- Overtime approved before it is worked wherever policy requires it.
Questions we get asked
- Can supervisors manage rosters without full HR access?
- Yes. Scope a supervisor role to their outlet; they see and manage their own team and nothing else.
- How is service charge handled?
- As a configurable pay component with its own distribution rules, reported separately from basic and allowances.
See KLEDHR on your own payroll month
A 30-minute walkthrough on a tenant we spin up for the call — bring your trickiest gratuity or WPS case.
Book a demo